Workshops

The Online Mental Health Training Course aims to equip managers with the knowledge and tools to create a positive workplace culture of mental health, wellbeing, and resilience. Through a blend of theory, research, and practical application, participants will learn to manage workplace stress effectively, support staff, and build resilience. The course covers topics such as stress impact, resilience, stress causes, management behaviors, and support services. By the end of the session, managers will have developed a personal action plan to enhance workplace resilience.

The Virtual Customer Care Training Course focuses on enhancing customer care skills for business success. The course aims to help learners improve customer relationships by examining beliefs around customer care and enhancing skills. Course objectives include discussing customer needs, exploring service models, emphasizing effective communication skills, and building resilience. The course format includes discussions, individual and group exercises to facilitate learning.

The Online Negotiation Training Course equips professionals with essential skills for successful commercial negotiations. It covers contract lifecycle management, stakeholder engagement, negotiation strategies, and relationship building. Participants learn to minimize value leakage, manage disputes, and enhance mutual benefits. The course focuses on contemporary best practices to improve negotiation effectiveness in personal and professional contexts. Designed for individuals involved in commercial contracting, it emphasizes practical skills for achieving successful outcomes and reducing disputes.

The Virtual Wellbeing Training course aims to equip professionals with the knowledge and skills to maintain good emotional health and efficiency in the workplace. It covers recognizing stressors, avoiding burnout, improving emotional health, managing stress, building resilience, and supporting colleagues with anxiety and depression. Led by an experienced coach and instructor, the course focuses on practical application and theory to enhance wellbeing and productivity.

Online Resilience Training focuses on enhancing team wellbeing, morale, and resilience for a thriving work environment. The course emphasizes strengths over weaknesses, adapting practices for mental health, supporting colleagues, and understanding teamwork's impact on performance. It also covers positive thinking, trust-building, and the importance of recovery. Participants will learn to foster a culture of solution-oriented discussions.

Online Mental Toughness Training is a course that draws leadership lessons from elite sports to help participants develop mental toughness and decision-making skills under pressure. Through case studies, attendees will learn how to improve team dynamics, communication, and minimize errors through teamwork. The course covers common leadership qualities, mental toughness principles, positive thinking, and strategies for goal achievement. It emphasizes creating a high-performance culture through psychological safety and accountability. The course duration is half a day.

The Online Workplace Wellbeing Training course aims to address workplace unhappiness, emphasizing its impact on health, wellbeing, and productivity. The course focuses on engaging employees to go beyond expectations by providing solutions for work and personal life. Key topics include identifying workplace unhappiness, managing constant connectivity, motivating colleagues, fostering team connections, promoting positive emotions, understanding employee engagement, enhancing communication, and improving work relationships through minor adjustments.

This online Business Culture Training course draws leadership lessons from elite sports, teaching strategies for making clear decisions under pressure. Through case studies, participants learn to enhance team dynamics, communication, and minimize errors through teamwork. Key outcomes include understanding transferable leadership qualities, advancing personal leadership practice, and acquiring effective strategies for organizational growth. The course emphasizes human factors in creating high-performance environments and developing confidence in leadership. Duration: Half-day.