Business Skills & HR

Online Investigation Training is a half-day course designed for managers and HR professionals to efficiently and thoroughly plan and manage investigations remotely. Delivered by employment lawyers and HR experts, the course covers determining witness interviews, concluding investigations, understanding 'a genuine belief based on reasonable grounds,' and deciding on 'a case to answer' or 'no case to answer.' The interactive workshop accommodates groups of 6 to 10 participants and lasts for 3.5 hours.

Online Managing Performance Training is a workshop designed for managers and HR professionals to address challenges in managing remote teams. Delivered by employment lawyers and HR experts, the course focuses on anticipating and diagnosing performance gaps, providing support, and creating action plans remotely. Participants will learn to identify performance challenges, hold constructive conversations, and know when to escalate issues formally. The interactive half-day workshop accommodates groups of 6-10 delegates and lasts 3.5 hours.

The Online Influence Training course equips participants with the skills to understand and apply influencing techniques in the workplace. The course covers the 'human shortcut', six principles of influence, and practical application scenarios. It is designed for a wide audience, particularly beneficial for those in management, sales, marketing, business development, and customer care. Participants will learn how to utilize influencing skills effectively through practical activities and develop action plans for implementation in their work environment.

The Online Building Resilience Training is a flexible course delivered via web conferencing, aimed at helping participants develop resilience during challenging times like remote work and isolation. The course covers topics such as stress, resilience development, and creating a personal resilience plan. It is suitable for managers and employees seeking to enhance their personal resilience. The training can be customized and is available as a single session or two shorter sessions, lasting half a day.

Online Assertiveness Skills Training aims to help individuals express themselves confidently without resorting to passive or aggressive behavior. The course focuses on developing assertiveness, self-confidence, and effective communication skills for improved work productivity and stress management. Delegates will learn to understand assertiveness, appreciate individual rights, communicate positively, enhance self-esteem, use effective words, and approach situations assertively. The course is suitable for anyone looking to enhance their assertiveness skills and communication abilities.

The Online Management Training course focuses on developing effective leadership and management skills to maximize team performance. Participants will learn to understand the roles of a leader and manager, enhance interpersonal techniques, and build self-confidence. The course covers topics such as different management styles, leadership qualities, team motivation, communication skills, feedback techniques, and task prioritization. Attendees will leave with an action plan to implement their learnings in the workplace. The course duration is half a day.

The Online Report Writing Training course is designed for individuals new to report writing or seeking to enhance their skills. Participants will actively apply what they learn throughout the day. By the end of the course, delegates will be able to plan reports effectively, structure them appropriately, and proofread and edit their work before submission. The training covers key principles, planning techniques, writing strategies, and editing practices to ensure professional report delivery.

Online Emotional Intelligence Training focuses on the importance of emotional intelligence (EI) in the business world. The course aims to enhance participants' understanding of emotions, both their own and others', to improve overall performance. By completing the training, delegates will develop skills in self-awareness, emotion regulation, empathy, and relationship management. The course content covers various aspects of EI, such as self-management, self-motivation, and handling relationships effectively. Attendees can expect practical insights and techniques to apply in real-life work scenarios.