Introduction to Management
- This course focuses on effective team leadership and management skills. Attendees will leave with an action plan for self-improvement. Styles of management include autocratic vs democratic approaches. Leadership qualities and motivating team members are key topics. Communication skills, feedback, and prioritization are emphasized.
Overview
The Online Management Training course focuses on developing effective leadership and management skills to maximize team performance. Participants will learn to understand the roles of a leader and manager, enhance interpersonal techniques, and build self-confidence. The course covers topics such as different management styles, leadership qualities, team motivation, communication skills, feedback techniques, and task prioritization. Attendees will leave with an action plan to implement their learnings in the workplace. The course duration is half a day.
Who should attend
Managers, Leaders
Course Content
Overview
This course looks at what it takes to lead and manage an effective team and how you can get the best out of the people in it by understanding the role of leader and manager, both personally and from the point of view of the team.
At the end of the workshop attendees will be asked to summarise their learning; what they will apply on returning to the workplace, and will leave with an action plan identifying key changes to make and skills to practice, to build self-confidence and improve their management and interpersonal techniques.
Course Contents
Styles of management
Autocratic vs Democratic – when to use different styles
Leadership as a Manager
What does a leader look like? – Benchmark against key qualities
Leading people – when to lead and when to manage?
Developing and Motivating Your Team
Determining the ‘Why’ for their staff
What Motivates? – everyone is motivated by different things.
Being Consistently Different -staff members need to be treated differently.
Communication Skills
Verbal, Vocal & Visual Communication
Questioning & listening skills
Assertive vs passive vs aggressive
Giving & Receiving Feedback
Constructive feedback
Positive & negative feedback
Models for giving feedback
Receiving feedback
Planning & Prioritising
Prioritising your own and others work
Delegating Tasks
Duration: 1/2 Day
Cost:£325
