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Emotional Intelligence at Work

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Emotional Intelligence at Work

Course Cost £325 +VAT
Duration ½ DAYS
Online
  • Emotional intelligence crucial for better business performance.
  • Course relevant for all who interact at work.
  • EI as important as IQ for outstanding performance.
  • Develop awareness of EI for more effective performance.
  • Skills gained include emotion awareness and regulation.

Overview

Online Emotional Intelligence Training focuses on the importance of emotional intelligence (EI) in the business world. The course aims to enhance participants' understanding of emotions, both their own and others', to improve overall performance. By completing the training, delegates will develop skills in self-awareness, emotion regulation, empathy, and relationship management. The course content covers various aspects of EI, such as self-management, self-motivation, and handling relationships effectively. Attendees can expect practical insights and techniques to apply in real-life work scenarios.

Who should attend

All Employees

Course Content

Overview

Emotional intelligence, also referred to as EI or EQ (emotional quotient), is one of the most important ideas to hit the business world in recent years. It is based on the idea that the ability of individuals to understand their own emotions, and those of the people they work with, is the key to better business performance.
Therefore, this session is relevant to everyone that interacts with others at work.
Traditionally, the emphasis when evaluating potential performance has been on intellect. Now compelling research indicates that emotional intelligence can be just as important as IQ for outstanding performance.
This session sets out to provide your participants with the fundamental knowledge required to develop their awareness of EI and in doing so help them to perform more effectively.
Objectives

Upon successful completion of this course, delegates will have the skills to:

•   Be aware of emotions and the impact they have on their performance
•   Recognise and understand emotions in others and how to adapt their behaviour to suit
•   Regulate their emotions and so enhance performance
•   Handle and inspire emotion in others

Course Contents

What is Emotional Intelligence?
A set up to the session, which explains what EI is and its role in improving performance in the workplace.
 
Self-Awareness
Understanding how self-aware participants currently are, reviewing the value of self-awareness and providing an opportunity to develop this.
 
Self-Management
•   Appreciating that we manage ourselves based on our values, attitudes and beliefs.
•   Looking at methods of improving self-management and overcoming negative ‘self-talk’.
 
Self-Motivation
A look at how personal goals drive our self-motivation, how our beliefs, values and attitudes can affect our motivation and some valuable techniques for personal improvement.
 
Empathy
Helping participants appreciate the need for empathy and providing the methods for doing it.
 
Handling Relationships
•   Bringing the previous skills together to become ‘socially intelligent’.
•   Looking at real life situations and how emotional intelligence plays a part.
•   Finally reviewing ways of further improving relationships using emotional intelligence.
What did attendees think of the course?
“An excellent course, well presented and excellent content.  Highly appropriate for my role and can be easily applied in ‘real life’.” – W.G. Quality Co-ordinator
Duration: 1/2 Day
Cost:£325 + Vat
Live Emotional Intelligence Training
Virtual Emotional Intelligence Training Course

Who Should Attend

All Employees

Location

This course supports online training.
Course Cost £325 +VAT
Online
Duration ½ DAYS

Experts in Construction and Infrastructure Training

1000+

Training courses available

250000+

Course hours completed

50+

Expert trainers

CITB, APS, IEMA

Accreditation training centres

12

Accreditations

Testimonials

We’ve helped thousands of professionals grow their skills and confidence. Hear directly from the people who’ve taken our training courses.

The course was exceptional, well run in terms of delivery of information, IT online course but seamless. Very interesting examples of temporary works failures applicable to the businesses we worked in. Break out activities / group examples worked very well and were again well managed by the trainer. Fantastic course, I will recommend to others! Best course I have attended in years!

CITB Temporary Works Co-Ordinator

Black & Veatch

The trainers knowledge was excellent and I liked his examples and how he could relate them to every day relatable examples that we could all understand. Coming from different industries and sectors his examples were a common ground. It was handled very well virtually and the engagement worked with his questioning and answering

Contract Management

The Pension Regulator

The training was very interactive and the tutor was excellent in engaging every course attendee and ensuring that the course content was tailored to each attendees Organisation and Company requirements

CITB Temporary Works Awareness

Kone – H &S Advisor

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