Influence with Assertiveness
- Course aimed at team leaders, managers, and staff to enhance assertiveness skills.
- Delegates learn influence, assertiveness, styles, effective influencers, and power sources.
- Topics include assertiveness styles, effective influencers, power sources, and strategies.
- Methods used: discussion, exercises, case studies, skill practice, DVD exercises.
- Locations: Inverness, Aberdeen, Glasgow, Edinburgh, Dunfermline, and other UK sites.
Overview
The Assertiveness Training course is designed for team leaders, managers, and staff seeking to improve their influencing skills and assertiveness. Participants will learn to define influence and assertiveness, understand different behavior styles, identify effective influencers, recognize power sources, and determine influencing strategies for key contacts. The course covers topics such as assertiveness styles, power sources, and key influencing strategies. Methods include discussions, practical exercises, case studies, skill practice, DVD exercises, and syndicate sessions. The course is available for 1 or 2 days at various locations in the UK.
Who should attend
Team Leaders, Managers, Staff
Course Content
Assertiveness Training
Who is the course aimed at?
All team leaders, managers and staff looking to widen their influencing skills and enhance their level of assertiveness.
By the end of the course delegates will be able to…
- Define influence and assertiveness.
- Understand the differences between submissive, aggressive and assertive behaviour.
- Show the different styles of assertion and their uses.
- Identify the behaviours of effective influencers.
- Show how some people are easier to influence than others.
- Recognise and demonstrate the main sources of power.
- Recognise and demonstrate the main influencing strategies.
- Determine the right strategies for key contacts in your workplace.
Topics covered
¨ What is influence and assertiveness?
¨ The relationship between submissive, aggressive and assertive behaviour
¨ Six styles of assertion.
¨ The behaviours of those regarded as effective influencers.
¨ What makes some people easier to influence then others?
¨ Sources of power
¨ Key influencing strategies.
¨ The best strategies for the key people you need to influence.
Methods used
- Discussion
- Practical Exercises
- Case Studies
- Skill Practice
- DVD based exercise
- Syndicate Sessions
Cost: £195 + VAT (1 Day) or £395 + VAT (2 Days)
Minimum class size: 6
Maximum class size: 12
Duration: 1 or 2 days
Assertiveness Training Inverness, Aberdeen, Glasgow, Edinburgh, Dunfermline and other sites throughout the UK including onsite closed company courses are available.
