Building Win-Win Relationships
- Overview of relationship management in the supply chain.
- Focus on understanding and improving supplier relationships.
- Key factors influencing relationships with suppliers.
- Creating partnering relationships for better outcomes.
- Supply chain integration for improved performance.
Overview
This 2-day course focuses on relationship management in the supply chain. It covers topics such as the importance of supplier relationships, factors influencing relationships, creating partnering relationships, and supply chain integration. The course aims to provide delegates with a comprehensive understanding of relationship management in the commercial world. It is designed for personnel involved in managing or developing supplier relationships.
Who should attend
Managers, Developers
Course Content
Course duration: 2 Days
Course running order
Day 1
Introduction
The increased interest in supplier relationships
Hidden costs of poor relationships
Growth of outsourcing
New types of relationship models in the commercial world
Electronic commerce & ICT changes the relationships landscape
Higher value of trust in relationships
Environmental issues & ethical pressures
Key factors in understanding relationships
The competitive landscape
Government procurement changes
The relationship continuum
Spot buy to partnering
Factors that determine the nature of relationships with suppliers
Spend & criticality of item
Nature of product/service bought
Relative size of buyer and seller
Geographical location
Supply market conditions
Ownership modes
Creating Partnering Relationships
Partnering pre-requisites
Open book costing and transparency
Relationship assessment methodologies
Relationships and supplier positioning
Supply chain integration
Procurement and other business functions
Control
Improved performance
Dispute avoidance and incentivisation
Supplier development
Costs and benefits
Course objectives
To give delegates an overview of all aspects of relationship management in the supply chain
Who should attend?
All personnel involved in managing or developing supplier relationships
Course Duration / Fees
A 2-day single manned course
