*VIRTUAL* – Contract Management – 1/2 Day

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Live Contract Management Training

09:00 – 09:15 – Introductions

09:15 – 10:00 – Introduction to Contract Management

  • What is a contract and how do you read them?
    • Active terms
    • Passive terms
    • Conditions precedent
    • Conditions subsequent
  • Common risks encountered in the contracting process, and understanding how terms and conditions drive the behaviours of both the customer and the supplier

10:00 – 10:20 – An overview of the end to end contracting processes

  • Documenting required activities and the process from the identification of need through to contract award, post signature management, change and closing out the contract

10:20 – 10:50 – Management tactics post contract signature

  • Resource (input) contracts versus results (output / outcome) contracts and how these define the appropriate management style and involvement of the customer

10:50 – 11:00 – Break

11:00 – 13:00 – Post award contract management and governance

  • Moving from signature to contract implementation
    • Kick off meetings, summarizing the contract for those with a need to know
    • Developing appropriate relationship management plans
    • Communication activities across the delivery phase of the contract
  • Managing contactor performance
    • Keeping records and maintaining the right evidence and building appropriate reports
    • Using SLAs and KPIs in the right way and how they can be gamed
    • Delivery and acceptance
    • Meetings and instilling the right governance frameworks cross the delivery phase of the contract
    • Finance, budgets and invoicing
  • Dealing with change in the contract
  • Closing out contracts
    • Principles of termination and expiry
    • Exit strategies and minimising acrimony
    • Requirements on customer and an incumbent supplier in the event of follow on services


Duration: 1/2 Day

Cost: £145 + Vat

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