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Supervisory Management & Leadership

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Supervisory Management & Leadership

Course Cost £595 +VAT
Duration 2 DAYS
  • Course focuses on management aspects, from planning to human relations.
  • Covers management processes, provides foundation for learning.
  • Beneficial for refreshing knowledge and managing more effectively.
  • Topics include management and leadership, team development, performance management.
  • Also covers motivating, communication, conflict handling.

Overview

This course focuses on various aspects of management, covering both scientific and human relations elements. It aims to provide a foundation and framework for ongoing learning and development. The content includes understanding management and leadership, supervising people, defining performance management, setting objectives and goals, conducting appraisals, motivating individuals, improving communication, and handling conflicts effectively. It is designed to benefit those looking to refresh their knowledge, enhance their skills, and manage more efficiently.

Who should attend

Managers, Supervisors, Team Leaders

Course duration: Please call for further information

COURSE OBJECTIVES

This course will focus on all the aspects of management, from the harder/ scientific aspects, such as planning/control; to the softer/ “art” human relation’s aspects. It covers all the usual management processes and provides the foundation and a framework for continued learning and development. It will therefore be of benefit to those who want to refresh their knowledge/know how and also to those want to be more skilful and manage more effectively.

COURSE CONTENTS

Understanding Management and leadership
Definitions
The linking and connected activities
Appreciating different styles and approaches
Getting the balance right

Supervising People
Differences with people in groups and as individuals
Building on strengths and managing weaknesses
Team development, forming and building
Team working, roles, responsibility and relationships
Characteristics of performing teams

Defining Performance Management
What it is and what it is not
Why it is needed
Being consistent

Objectives and goals
Work performance
Objectives/goals and standards/targets
Authority and responsibility

Appraisals
Conducting appraisals (and not pay reviews)
Benefits of appraisals
What managers want from appraisals?
What individuals want from appraisals?
Handling and conducting appraisal interviews

Motivating
Behaviour styles of people
The links between attitudes and behaviour
Assertive and aggressive behaviour
Exploring what motivates people
Understanding why people come to work
Theories of motivation
Practical applications of motivation

Communication
Problems with communication
Best practice
Verbal and non verbal communication
Body language, words, voice toner impacts
The difference between understanding and agreeing
Handling diverse viewpoints

Handling conflict
Defining unacceptable performance, competence or commitment
Defining unacceptable attendance and relationships/behaviour
Deciding whether to counsel, coach or discipline
The model approach to handle typical problems
Interview preparations
Spending time on prevention
Recognising the improvement/punishment balance

Experts in Construction and Infrastructure Training

1000+

Training courses available

250000+

Course hours completed

50+

Expert trainers

CITB, APS, IEMA

Accreditation training centres

12

Accreditations

Testimonials

We’ve helped thousands of professionals grow their skills and confidence. Hear directly from the people who’ve taken our training courses.

The course was exceptional, well run in terms of delivery of information, IT online course but seamless. Very interesting examples of temporary works failures applicable to the businesses we worked in. Break out activities / group examples worked very well and were again well managed by the trainer. Fantastic course, I will recommend to others! Best course I have attended in years!

CITB Temporary Works Co-Ordinator

Black & Veatch

The trainers knowledge was excellent and I liked his examples and how he could relate them to every day relatable examples that we could all understand. Coming from different industries and sectors his examples were a common ground. It was handled very well virtually and the engagement worked with his questioning and answering

Contract Management

The Pension Regulator

The training was very interactive and the tutor was excellent in engaging every course attendee and ensuring that the course content was tailored to each attendees Organisation and Company requirements

CITB Temporary Works Awareness

Kone – H &S Advisor

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