*NEW* Supplier Relationship Management

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Supplier Relationship Management Training 

5 Key Take Aways
1.Understand the requirements for implementing and managing a Supplier Relationship Management initiative.
2.Understand what Supplier Relationship Management is and what it can deliver.
3.Identify the six common types of supplier relationships and how to define when each is appropriate.
4.Understand the thinking, practices and behaviours required to manage each type of relationship and how each delivers the best outcome for both parties.
5.An increased capability to deliver cost and value improvement to your organisation through better Supplier Relationship Management.


Program Overview

  1. Introduction and scene setting
  • Trainer and delegate introductions
  • What is supplier relationship management(SRM)
  • Why SRM is important and what it can deliver to organisations
  • An overview on six types of supplier relationships
  • The five main aspects to consider when planning and managing a relationship with a supplier.
  1. Effective SRM starts during the sourcing process
    • Why definition of the appropriate relationship strategy has to be done as part of the sourcing process..
    • How to assess supplier capability to build the required relationship.
    • Contractual underpinning of a relationship.
  2. An overview on key SRM enablers
  • Handover from sourcing team to SRM team
  • Identifying and engaging key stakeholders
  • Building the relationship plan
    • Building the relationship charter
  • An appropriate relationship organisation
    • Creating an appropriate relationship governance process
    • Appropriate communication processes

The needs on each of the above enablers will vary from relationship to relationship.



  1. A closer look at each of the six relationship types
  • Setting and communicating the direction for the relationship
  • Organisational roles
  • Required governance structure
  • Key processes
  • Tools and techniques that may be required
  • Influencing and behaviour 
  1. Relationship Development
  • Identifying opportunities
  • Potential risks and how to manage them
  • Updating the relationship strategy


  1. Relationship close
    • Terminating the relationship
    • Managing the consequences of termination


Course Duration: 2 Days

Cost: £595 + VAT



Supply Relationship Management training Scotland, Glasgow, Edinburgh, Aberdeen, Inverness and onsite course available throughout the UK and Internationally.

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