Supplier Relationship Management
- Understand requirements for implementing Supplier Relationship Management.
- Identify common types of supplier relationships and when to use them.
- Learn practices and behaviors to manage relationships effectively.
- Enhance capability to deliver cost and value improvements.
- Course covers key aspects of effective SRM and relationship development.
Overview
The Supplier Relationship Management Training course aims to provide participants with the knowledge and skills to implement and manage effective supplier relationships. The course covers understanding the types of supplier relationships, managing each type effectively, and delivering cost and value improvements through Supplier Relationship Management. The program includes sessions on the importance of SRM, key enablers, relationship types, development, and closure. The course duration is 2 days.
Who should attend
Procurement Managers
Course Content
Key Take Aways
- Understand the requirements for implementing and managing a Supplier Relationship Management initiative.
- Understand what Supplier Relationship Management is and what it can deliver.
- Identify the six common types of supplier relationships and how to define when each is appropriate.
- Understand the thinking, practices and behaviours required to manage each type of relationship and how each delivers the best outcome for both parties.
- An increased capability to deliver cost and value improvement to your organisation through better Supplier Relationship Management.
Program Overview
Introduction and scene setting
- Trainer and delegate introductions
- What is supplier relationship management(SRM)
- Why SRM is important and what it can deliver to organisations
- An overview on six types of supplier relationships
- The five main aspects to consider when planning and managing a relationship with a supplier.
Effective SRM starts during the sourcing process
- Why definition of the appropriate relationship strategy has to be done as part of the sourcing process..
- How to assess supplier capability to build the required relationship.
- Contractual underpinning of a relationship.
An overview on key SRM enablers
- Handover from sourcing team to SRM team
- Identifying and engaging key stakeholders
- Building the relationship plan
- Building the relationship charter
- An appropriate relationship organisation
- Creating an appropriate relationship governance process
- Appropriate communication processes
- The needs on each of the above enablers will vary from relationship to relationship.
A closer look at each of the six relationship types
- Setting and communicating the direction for the relationship
- Organisational roles
- Required governance structure
- Key processes
- Tools and techniques that may be required
- Influencing and behaviour
Relationship Development
- Identifying opportunities
- Potential risks and how to manage them
- Updating the relationship strategy
Relationship close
- Terminating the relationship
- Managing the consequences of termination
Supply Relationship Management training Scotland, Glasgow, Edinburgh, Aberdeen, Inverness and onsite course available throughout the UK and Internationally.
