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Measuring Purchasing Performance

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Measuring Purchasing Performance

Course Cost £350 +VAT
Duration 1 DAY
  • Course focuses on measuring procurement performance and relationship management techniques.
  • Understanding how procurement adds value and supports corporate goals.
  • Identifying and managing key stakeholders effectively.
  • Developing key performance indicators and service levels.
  • Learning best practices for measuring procurement performance.

Overview

This one-day course focuses on relationship management and performance measurement techniques in procurement. Participants will learn about the importance of internal customer relationships, hidden costs of poor relationships, and new relationship models in the commercial world. The course covers understanding organizational strategies, developing competitive advantage, managing key stakeholders, setting goals, negotiating service levels, and best practices for measuring performance. It aims to equip procurement teams with the knowledge to measure the contribution procurement makes to the organization. Suitable for procurement teams maintaining relationships with internal users and suppliers.

Who should attend

Procurement Teams

Course Content

Course duration: 1 Day

Course Running Order

Measuring purchasing performance
· The importance to procurement in internal customer relationships
· Hidden costs of poor relationships
· New types of relationship models in the commercial world
· The importance of ‘Selling the function’

How the procurement operation adds value to the organisation
· Understanding the organisations’ strategies and how they develop competitive advantage
· The link between corporate goals and procurement strategies
· How procurement supports the achievement of the organisations corporate goals

Understanding and managing Purchasing’ key stakeholders
· Identifying the key stakeholders
· Evaluating their view of procurement
· Setting goals that turn internal customers on
· Managing difficult stakeholders

Developing key performance indicators and service levels
· Negotiating achievable service levels
· Developing balanced scorecards
· Targets versus balanced scorecards

Some current best practice methods for measurement of performance
· Price and cost performance
· Supply base management
· Supplier performance
· Category management
· Transaction cost measurement
· Process measurement
· Determining the procurement footprint

Course objectives

This programme is designed to provide staff with a complete understanding of the relationship management and performance measurement techniques available for measuring the contribution procurement makes to the organisation.

Who should attend?

All procurement teams involved maintaining effective relationships with internal users and suppliers.

Who Should Attend

Procurement Teams
Course Cost £350 +VAT
Duration 1 DAY

Experts in Construction and Infrastructure Training

1000+

Training courses available

250000+

Course hours completed

50+

Expert trainers

CITB, APS, IEMA

Accreditation training centres

12

Accreditations

Testimonials

We’ve helped thousands of professionals grow their skills and confidence. Hear directly from the people who’ve taken our training courses.

The course was exceptional, well run in terms of delivery of information, IT online course but seamless. Very interesting examples of temporary works failures applicable to the businesses we worked in. Break out activities / group examples worked very well and were again well managed by the trainer. Fantastic course, I will recommend to others! Best course I have attended in years!

CITB Temporary Works Co-Ordinator

Black & Veatch

The trainers knowledge was excellent and I liked his examples and how he could relate them to every day relatable examples that we could all understand. Coming from different industries and sectors his examples were a common ground. It was handled very well virtually and the engagement worked with his questioning and answering

Contract Management

The Pension Regulator

The training was very interactive and the tutor was excellent in engaging every course attendee and ensuring that the course content was tailored to each attendees Organisation and Company requirements

CITB Temporary Works Awareness

Kone – H &S Advisor

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