Course duration: 1 Day

Course running order

What is a specification?
· Form
· Purpose
· Aim

The differing nature of specifications
· Performance and conformance explained
· When should we use each type?
· Selecting the form in order to allocate commercial risk cost effectively
· Using specifications to maximise competition and innovation

The use of standards
· Why use standards? – Understanding the need for standards
· Advantages and disadvantages of the use of standards in specifications

Specification as a business process
· The role of
· The user
· Quality Assurance
· Commercial teams

General principles in developing specifications
· Structure of a specification document
· Configuration control and authorisation

Specifying on a total life cost basis
· Specifying services
· Defining Key Performance Indicators for service based contracts
· Managing KPI’s in service contracts
· Additional Factors to consider

The legal framework
· Definitions of fitness for purpose and satisfactory quality
· Implied rights as to compliance to specification

Course Objective

To identify best practice in the specifying of goods and services and provide delegates with the skills, to produce good commercial specifications, which minimise risk and maximise competition.

Who should attend?

Delegates who are involved in the production or assessment of specifications for use with third party suppliers

Duration / Fees

A 1-day single manned course.

Can be run over a two or three week cycle – simply ask when booking