VMware 5.x Troubleshooting

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VMWare Troubleshooting Training

This course has been updated to version 5.x. There is no official course covering this version.

This course is designed to provide system administrators with additional skills to assist them in the troubleshooting of a VMware environment. It is very heavily practical, with labs accounting for 70% of the course. There are over 30 different labs. It is very much a “doing” course.

It is has also been updated to vSphere version 5, which includes not just the operating system, but also the utilities used, such as VMa.

Delegates Will Learn How to

Use the VMware vSphere Client and service console commands to configure or diagnose and rectify problems on vSphere
Use the vSphere Client and the VMware vSphere Management Assistant (vMA) appliance to configure or diagnose and rectify problems on vSphere hosts
Use ESXi technical support mode to diagnose and rectify problems on vSphere
Use vSphere 5 console troubleshooting options
Create and use a network sniffer to capture and display virtual switch network traffic
Use the vSphere Client and command-line tools to troubleshoot VMware VMotion™, VMware Storage VMotion, VMware High Availability, VMware Distributed Resource Scheduler, and virtual machine power-on problems

Who should attend

System administrators, system engineers, help desk, those in short who need the skills, knowledge and practical abilities to perform advanced troubleshooting of a VMware environment.


This is course builds upon either the delegates existing VMware skills, or the skills learnt in the administrative courses offered, such as the Fast track or Install, Configure and Manage. It is not suitable for someone new to VMware


Module 1: Course Introduction

Module 2: ESXi Command-Line Troubleshooting Methods

Install and use vMA
Learn common VMware vSphere Command-Line Interface commands and syntax
Use vSphere console troubleshooting options
Configure ESXi technical support mode and SSH access

Module 3: ESXi, and vCenter Server Log Files

View ESXi, and vCenter Server log files, from both the file system and the vSphere console
Configure a centralized ESXi log host

Module 4: Network Troubleshooting

Identify and configure vNetwork components
Configure and use a network traffic sniffer

Module 5: Management Troubleshooting

Troubleshoot vSphere management components

Module 6: Storage Troubleshooting

View, configure, and diagnose storage access problems
Configure iSCSI authentication and digests

Module 7: VMotion Troubleshooting

Troubleshoot VMotion and Storage VMotion errors

Module 8: VMware HA Cluster Troubleshooting

Troubleshoot errors with slot calculations, admission control, and host monitoring

Module 9: DRS Cluster Troubleshooting

Troubleshoot errors with shares, pools, and limits

Module 10: Virtual Machine Troubleshooting

Review power-on requirements
Troubleshoot virtual machine power-on failures

Module 11: Graduation Lab

Complete a final multi hour, multi problem troubleshooting exercise

Cost: £1695 + VAT

Course duration: 4 Days

VMWare Troubleshooting Training Inverness, Aberdeen, Glasgow, Edinburgh, Dunfermline and other sites throughout the UK including onsite closed company courses are available.

 in Ghana, Nigeria and Qatar is also available.

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