Microsoft Outlook 2013 Training

Course Description

This course  will provide you with the advanced skills you may need to fully and efficiently use Outlook 2013 to manage your communications and interactions with other people.

Target Student:

This course is intended for people who have a basic understanding of Microsoft Windows and Microsoft Outlook 2013 and want or need to know how to perform more advanced tasks in Outlook.

Prerequisites:

In this course, you will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information.

Performance-Based Objectives

• Customise message settings
• Organise and locate Outlook messages
• Set Calendar options
• Manage their Contacts
• Work with activities using the Journal and Tasks
• Share their workspaces
• Manage their Outlook data files

Course Content

Module 1: Configure Advanced Message Options

• Topic A: Insert Advanced Characters and Objects
• Topic B: Modify Message Settings, Properties, and Options
• Topic C: Use Automatic Replies

Module 2: Advanced Message Management

• Topic A: Sort Messages
• Topic B: Filter Messages
• Topic C: Organise Messages
• Topic D: Search Messages
• Topic E: Manage Junk Mail
• Topic F: Manage Your Mailbox

Module 3: Advanced Calendar Management

• Topic A: Manage Advanced Calendar Options
• Topic B: Create Calendar Groups
• Topic C: Manage Meeting Responses

Module 4: Advanced Contact Management

• Topic A: Edit an Electronic Business Card
• Topic B: Manage Advanced Contacts Options
• Topic C: Forward Contacts
• Topic D: Export Contacts

Module 5: Managing Activities by Using Tasks and Journal Entries

• Topic A: Assign and Manage Tasks
• Topic B: Record and Modify Journal Entries

Module 6: Sharing Workspaces with Others

• Topic A: Delegate Access to Mail Folders
• Topic B: Share Your Calendar
• Topic C: Share Your Contacts

Module 7: Managing Outlook Data Files

• Topic A: Back Up Outlook Items
• Topic B: Change Data File Settings