Microsoft Outlook 2013 Training

Course Description

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organisations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft Office Outlook to handle the emails and meeting invitations sent among employees

Target Student:

This course is intended for people who have a basic understanding of Microsoft Windows and want or need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks

Prerequisites:

In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; create Tasks and Notes for yourself in Outlook; and customise the Outlook interface to serve your own personal needs.

Delegates will need to be familiar with using personal computers and should have experience using a keyboard and mouse. Students should be comfortable in the Windows environment, and be able to use Windows to manage information on their computers. Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders.

Performance-Based Objectives

• Familiarise themselves with the Outlook interface
• Compose email messages by using Outlook
• Send and receive email messages
• Organise email messages
• Manage their calendar and contacts using Outlook
• Work with tasks and notes
• Customise Outlook

Course Content

Module 1: Getting Started With Outlook 2013

• Topic A: Navigate the Outlook Interface
• Topic B: Perform Basic Email Functions
• Topic C: Use Outlook Help

Module 2: Composing Messages

• Topic A: Create an Email Message
• Topic B: Check Spelling and Grammar
• Topic C: Format Message Content
• Topic D: Attach Files and Items
• Topic E: Enhance an Email Message
• Topic F: Manage Automatic Message Content

Module 3: Reading and Responding to Messages

• Topic A: Customise Reading Options
• Topic B: Work with Attachments
• Topic C: Manage Your Message Responses

Module 4: Managing Your Messages

• Topic A: Manage Messages Using Tags, Flags, and Commands
• Topic B: Organise Messages Using Folders

Module 5: Managing Your Calendar

• Topic A: View the Calendar
• Topic B: Manage Appointments
• Topic C: Manage Meetings
• Topic D: Print Your Calendar

Module 6: Managing Your Contacts

• Topic A: Create and Update Contacts
• Topic B: View and Organise Contacts

Module 7: Working With Tasks and Notes

• Topic A: Manage Tasks
• Topic B: Manage Notes

Module 8: Customising the Outlook Environment

• Topic A: Customise the Outlook Interface
• Topic B: Create and Manage Quick Steps