SVQ in Hospitality

SVQ in Hospitality Services at SCQF Level 5

Accredited from: 19/04/2017

Group Award Code: GM2N 22

To achieve this qualification candidates must complete 10 units in total.

Three mandatory units and seven optional units. All seven optional units should be selected from either Group A, B, C, D, E or F.

If either Group A or F is selected then candidates must complete the unit PPL2GEN5 Maintain Food Safety in a Hospitality Environment.

If either Group D or E is selected then candidates must complete the unit
PPL2GEN4 Maintain Food Safety in a Kitchen Environment.

Mandatory units: all three units required
SQA
Code
P1st Code Unit Title SCQF
Level
SCQF
Credits
HK6J 04 PPL1GEN1 Maintain Health and Safety in Hospitality 4 3
HL15 04 PPL1GEN4
Work Effectively as Part of a Hospitality
Team
4 2
HL17 04 PPL2GEN1 Impact of Personal Behaviour in Hospitality 5 3
Group A: seven units required, including PPL2GEN5 Maintain Food Safety in a
Hospitality Environment.
SQA
Code
P1st Code Unit Title SCQF
Level
SCQF
Credits
HL1K 04 PPL2GEN5 Maintain Food Safety in a Hospitality
Environment
5 3
HL2E 04 PPL1FBS1
Prepare and Clear Areas for Food and
Beverage Service 4 3
HL2D 04 PPL1FBS2 Provide a Food and Beverage Service 5 4
HL2C 04 PPL2FBS1 Prepare and Clear the Bar Area 5 3
HL29 04 PPL2FBS2 Serve Alcoholic and Soft Drinks 5 5
HL28 04 PPL2FBS3 Prepare and Serve Cocktails (Mixology) 5 4
HL27 04 PPL2FBS4 Prepare and Serve Beer/Cider 5 4
HL26 04 PPL2FBS5 Prepare and Serve Wine 5 5
HL25 04 PPL2FBS6 Maintain Cellars and Kegs 5 2
HL24 04 PPL2FBS7 Clean Drink Dispense Lines 5 4
HL22 04 PPL2FBS8
Prepare and Serve Dispensed and Instant
Hot Drinks 5 3
HL21 04 PPL2FBS9 Set Up a Specialist Coffee Station 5 3
HL1Y 04 PPL2FBS10
Prepare and Serve Beverages from a
Specialist Coffee Station 5 3
HL1X 04 PPL2FBS11 Clean and Close a Specialist Coffee Station 5 4
HL1W 04 PPL2FBS12 Receive, Store and Issue Drinks Stock 5 2
HL1T 04 PPL2FBS13 Prepare and Clear Areas for Table Service 5 4
GM2N 22 SVQ in Hospitality Services at SCQF Level 5 Updated July 2018
HL1R 04 PPL2FBS14 Serve Food at Table (Formal Dining) 5 5
HL1N 04 PPL2FBS15 Serve Food at Table (Casual Dining) 5 3
HL1M 04 PPL2FBS16 Provide a Silver Service 5 4
HL1L 04 PPL2FBS17 Provide a Buffet Service 5 2
HL1J 04 PPL2FBS18 Convert an Area for Dining 5 4
Group B: seven units required
SQA
Code
P1st Code Unit Title SCQF
Level
SCQF
Credits
HL2Y 04 PPL1HK1 Collect Linen and Make Beds 3 3
HL2R 04 PPL1HK5
Work Individually and Follow Reporting
Procedures in a Cleaning Environment 4 2
HL2N 04 PPL2HK1 Clean and Service a Range of Areas 5 3
HL2M 04 PPL2HK2
Work Using Different Chemicals, Liquids
and Equipment 5 5
HL2L 04 PPL2HK3 Maintain Housekeeping Supplies 5 3
HL2K 04 PPL2HK4 Clean, Maintain and Protect Hard Floors 5 4
HL2H 04 PPL2HK5
Clean and Maintain Soft Floors and
Furnishings 5 4
HL2G 04 PPL2HK6 Provide a Linen Service 5 3
HL2F 04 PPL2HK7
Carry Out Periodic Room Servicing and
Deep Cleaning 5 3
HL1K 04 PPL2GEN5
Maintain Food Safety in a Hospitality
Environment 5 3
Group C: seven units required
SQA
Code
P1st Code Unit Title SCQF
Level
SCQF
Credits
HL3E 04 PPL2FOH1
Deal with Communications as Part of the
Reception Function 5 3
HL3D 04 PPL2FOH2 Deal with the Arrival of Customers 5 4
HL3C 04 PPL2FOH3 Deal with Bookings 5 4
HL3A 04 PPL2FOH4
Prepare Customer Accounts and Deal with
Departures 5 3
HL39 04 PPL2FOH5
Produce Documents in a Business
Environment 5 4
HL38 04 PPL2FOH6 Use Office Equipment 4 2
HL37 04 PPL2FOH7 Communicate in a Business Environment 5 4
HL35 04 PPL2FOH8
Handle Customer Communications and
Book External Services 5 3
HL34 04 PPL2FOH9 Provide Reception Services 5 3
HL33 04 PPL2FOH10 Store and Retrieve Information 5 3
HL31 04 PPL2FOH11
Provide Tourism Information Services to
Customers 5 5
HL1V 04 PPL2GEN7 Resolve Customer Service Problems 6 5
HL20 04 PPL2GEN8
Promote Additional Services or Products to
Customers 6 5
HL23 04 PPL2GEN9
Deal with Customers Across a Language
Divide 6 5
HL2A 04 PPL2GEN10
Deal with Customers Across a Cultural
Divide 5 5
HL2J 04 PPL2GEN11
Maintain Customer Service Through
Effective Handover 4 2
GM2N 22 SVQ in Hospitality Services at SCQF Level 5 Updated July 2018
HL30 04 PPL2GEN12 Maintain and Deal with Payments 5 3
HL2T 04 PPL2GEN13 Use Social Media in Hospitality 6 3
Group D: seven units required, including PPL2GEN4 Maintain Food Safety in a
Kitchen Environment.
SQA Code P1st Code Unit Title SCQF
Level
SCQF
Credits
HL1C 04 PPL2GEN4
Maintain Food Safety in a Kitchen
Environment 5 5
HL03 04 PPL1PC5
Prepare and Finish Simple Salad and
Fruit Dishes 4 2
HL1G 04 PPL1PRD1 Prepare Hot and Cold Sandwiches 5 3
HL32 04 PPL2GEN14 Complete Kitchen Documentation 5 2
HL3T 04 PPL2GEN15 Set Up and Close Kitchen 5 2
HK8V 04 PPL2PC28
Prepare and Present Food for Cold
Presentation 5 3
HL11 04 PPL2PRD1 Produce Basic Fish Dishes 5 5
HL0X 04 PPL2PRD4 Produce Basic Vegetable Dishes 5 5
HL0R 04 PPL2PRD8
Produce Basic Cereal, Pulse and Grain
Dishes 5 5
HL0P 04 PPL2PRD9 Produce Basic Pasta Dishes 5 3
Group E: seven units required, including PPL2GEN4 Maintain Food Safety in a
Kitchen Environment.
SQA Code P1st Code Unit Title SCQF
Level
SCQF
Credits
HL1C 04 PPL2GEN4
Maintain Food Safety in a Kitchen
Environment 5 5
HL2E 04 PPL1FBS1
Prepare and Clear Areas for Food and
Beverage Service 4 3
HL2D 04 PPL1FBS2 Provide a Food and Beverage Service 5 4
HL2Y 04 PPL1HK1 Collect Linen and Make Beds 3 3
HL2R 04 PPL1HK5
Work Individually and Follow Reporting
Procedures in a Cleaning Environment 4 2
HL03 04 PPL1PC5
Prepare and Finish Simple Salad and
Fruit Dishes 4 2
HL1G 04 PPL1PRD1 Prepare Hot and Cold Sandwiches 5 3
HL2C 04 PPL2FBS1 Prepare and Clear the Bar Area 5 3
HL29 04 PPL2FBS2 Serve Alcoholic and Soft Drinks 5 5
HL28 04 PPL2FBS3 Prepare and Serve Cocktails (Mixology) 5 4
HL27 04 PPL2FBS4 Prepare and Serve Beer/Cider 5 4
HL26 04 PPL2FBS5 Prepare and Serve Wine 5 5
HL25 04 PPL2FBS6 Maintain Cellars and Kegs 5 2
HL24 04 PPL2FBS7 Clean Drink Dispense Lines 5 4
HL22 04 PPL2FBS8
Prepare and Serve Dispensed and Instant
Hot Drinks 5 3
HL21 04 PPL2FBS9 Set Up a Specialist Coffee Station 5 3
HL1Y 04 PPL2FBS10
Prepare and Serve Beverages from a
Specialist Coffee Station 5 3
HL1X 04 PPL2FBS11
Clean and Close a Specialist Coffee
Station 5 4
HL1W 04 PPL2FBS12 Receive, Store and Issue Drinks Stock 5 2
GM2N 22 SVQ in Hospitality Services at SCQF Level 5 Updated July 2018
HL1T 04 PPL2FBS13
Prepare and Clear Areas for Table
Service 5 4
HL1R 04 PPL2FBS14 Serve Food at Table (Formal Dining) 5 5
HL1N 04 PPL2FBS15 Serve Food at Table (Casual Dining) 5 3
HL1M 04 PPL2FBS16 Provide a Silver Service 5 4
HL1L 04 PPL2FBS17 Provide a Buffet Service 5 2
HL1J 04 PPL2FBS18 Convert an Area for Dining 5 4
HL3E 04 PPL2FOH1
Deal with Communications as Part of the
Reception Function 5 3
HL3D 04 PPL2FOH2 Deal with the Arrival of Customers 5 4
HL3C 04 PPL2FOH3 Deal with Bookings 5 4
HL3A 04 PPL2FOH4
Prepare Customer Accounts and Deal
with Departures 5 3
HL39 04 PPL2FOH5
Produce Documents in a Business
Environment 5 4
HL38 04 PPL2FOH6 Use Office Equipment 4 2
HL37 04 PPL2FOH7 Communicate in a Business Environment 5 4
HL35 04 PPL2FOH8
Handle Customer Communications and
Book External Services 5 3
HL34 04 PPL2FOH9 Provide Reception Services 5 3
HL33 04 PPL2FOH10 Store and Retrieve Information 5 3
HL31 04 PPL2FOH11
Provide Tourism Information Services to
Customers 5 5
HL1V 04 PPL2GEN7 Resolve Customer Service Problems 6 5
HL20 04 PPL2GEN8
Promote Additional Services or Products
to Customers 6 5
HL23 04 PPL2GEN9
Deal with Customers Across a Language
Divide 6 5
HL2A 04 PPL2GEN10
Deal with Customers Across a Cultural
Divide 5 5
HL2J 04 PPL2GEN11
Maintain Customer Service Through
Effective Handover 4 2
HL30 04 PPL2GEN12 Maintain and Deal with Payments 5 3
HL2T 04 PPL2GEN13 Use Social Media in Hospitality 6 3
HL32 04 PPL2GEN14 Complete Kitchen Documentation 5 2
HL3T 04 PPL2GEN15 Set Up and Close Kitchen 5 2
HL2N 04 PPL2HK1 Clean and Service a Range of Areas 5 3
HL2M 04 PPL2HK2
Work Using Different Chemicals, Liquids
and Equipment 5 5
HL2L 04 PPL2HK3 Maintain Housekeeping Supplies 5 3
HL2K 04 PPL2HK4 Clean, Maintain and Protect Hard Floors 5 4
HL2H 04 PPL2HK5
Clean and Maintain Soft Floors and
Furnishings 5 4
HL2G 04 PPL2HK6 Provide a Linen Service 5 3
HL2F 04 PPL2HK7
Carry Out Periodic Room Servicing and
Deep Cleaning 5 3
HK8V 04 PPL2PC28
Prepare and Present Food for Cold
Presentation 5 3
HL11 04 PPL2PRD1 Produce Basic Fish Dishes 5 5
HL0X 04 PPL2PRD4 Produce Basic Vegetable Dishes 5 5
HL0R 04 PPL2PRD8
Produce Basic Cereal, Pulse and Grain
Dishes 5 5
HL0P 04 PPL2PRD9 Produce Basic Pasta Dishes 5 3
GM2N 22 SVQ in Hospitality Services at SCQF Level 5 Updated July 2018
Group F: seven units required, including PPL2GEN5 Maintain Food Safety in a
Hospitality Environment.
SQA Code P1st Code Unit Title SCQF
Level
SCQF
Credits
HL1K 04 PPL2GEN5
Maintain Food Safety in a Hospitality
Environment 5 3
HL2E 04 PPL1FBS1
Prepare and Clear Areas for Food and
Beverage Service 4 3
HL2D 04 PPL1FBS2 Provide a Food and Beverage Service 5 4
HL2Y 04 PPL1HK1 Collect Linen and Make Beds 3 3
HL2R 04 PPL1HK5
Work Individually and Follow Reporting
Procedures in a Cleaning Environment 4 2
HL2C 04 PPL2FBS1 Prepare and Clear the Bar Area 5 3
HL29 04 PPL2FBS2 Serve Alcoholic and Soft Drinks 5 5
HL28 04 PPL2FBS3 Prepare and Serve Cocktails (Mixology) 5 4
HL27 04 PPL2FBS4 Prepare and Serve Beer/Cider 5 4
HL26 04 PPL2FBS5 Prepare and Serve Wine 5 5
HL25 04 PPL2FBS6 Maintain Cellars and Kegs 5 2
HL24 04 PPL2FBS7 Clean Drink Dispense Lines 5 4
HL22 04 PPL2FBS8
Prepare and Serve Dispensed and Instant
Hot Drinks 5 3
HL21 04 PPL2FBS9 Set Up a Specialist Coffee Station 5 3
HL1Y 04 PPL2FBS10
Prepare and Serve Beverages from a
Specialist Coffee Station 5 3
HL1X 04 PPL2FBS11
Clean and Close a Specialist Coffee
Station 5 4
HL1W 04 PPL2FBS12 Receive, Store and Issue Drinks Stock 5 2
HL1T 04 PPL2FBS13
Prepare and Clear Areas for Table
Service 5 4
HL1R 04 PPL2FBS14 Serve Food at Table (Formal Dining) 5 5
HL1N 04 PPL2FBS15 Serve Food at Table (Casual Dining) 5 3
HL1M 04 PPL2FBS16 Provide a Silver Service 5 4
HL1L 04 PPL2FBS17 Provide a Buffet Service 5 2
HL1J 04 PPL2FBS18 Convert an Area for Dining 5 4
HL3E 04 PPL2FOH1
Deal with Communications as Part of the
Reception Function 5 3
HL3D 04 PPL2FOH2 Deal with the Arrival of Customers 5 4
HL3C 04 PPL2FOH3 Deal with Bookings 5 4
HL3A 04 PPL2FOH4
Prepare Customer Accounts and Deal
with Departures 5 3
HL39 04 PPL2FOH5
Produce Documents in a Business
Environment 5 4
HL38 04 PPL2FOH6 Use Office Equipment 4 2
HL37 04 PPL2FOH7 Communicate in a Business Environment 5 4
HL35 04 PPL2FOH8
Handle Customer Communications and
Book External Services 5 3
HL34 04 PPL2FOH9 Provide Reception Services 5 3
HL33 04 PPL2FOH10 Store and Retrieve Information 5 3
HL31 04 PPL2FOH11
Provide Tourism Information Services to
Customers 5 5
HL1V 04 PPL2GEN7 Resolve Customer Service Problems 6 5
GM2N 22 SVQ in Hospitality Services at SCQF Level 5 Updated July 2018
HL20 04 PPL2GEN8
Promote Additional Services or Products
to Customers 6 5
HL23 04 PPL2GEN9
Deal with Customers Across a Language
Divide 6 5
HL2A 04 PPL2GEN10
Deal with Customers Across a Cultural
Divide 5 5
HL2J 04 PPL2GEN11
Maintain Customer Service Through
Effective Handover 4 2
HL30 04 PPL2GEN12 Maintain and Deal with Payments 5 3
HL2T 04 PPL2GEN13 Use Social Media in Hospitality 6 3
HL2N 04 PPL2HK1 Clean and Service a Range of Areas 5 3
HL2M 04 PPL2HK2
Work Using Different Chemicals, Liquids
and Equipment 5 5
HL2L 04 PPL2HK3 Maintain Housekeeping Supplies 5 3
HL2K 04 PPL2HK4 Clean, Maintain and Protect Hard Floors 5 4
HL2H 04 PPL2HK5
Clean and Maintain Soft Floors and
Furnishings 5 4
HL2G 04 PPL2HK6 Provide a Linen Service 5 3
HL2F 04 PPL2HK7
Carry Out Periodic Room Servicing and
Deep Cleaning 5 3