AppSense Professional 3.0

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Appsense Professional Training


The AppSense Professional 3.0 course is a comprehensive administrator and basic troubleshooting course providing the necessary foundation to administer and maintain user virtualization solutions using AppSense DesktopNow.

By combining classroom training with scenario based hands-on exercises, students are empowered with the practical knowledge and skills needed to successfully perform AppSense DesktopNow administrative tasks, such as: : Manage user experience across multiple sites and platforms with policy and personalization, Manage user privileges for corporate applications and network access control, Manage entitlement of system resources based on user, group and application and Perform basic troubleshooting


  • Before beginning this course, students should be familiar with Windows profiles and possess moderate to advanced Microsoft Windows administrative skills

Target Audience

This course is intended for the following audiences: System Administrators, Technical Teams with little or no experience of AppSense DesktopNow and Channel Partners and System Integrators with little or no experience of AppSense DesktopNow


  • Module 1: Introducing the AppSense User Virtualization Platform
  • Describe the challenges that surround managing the user environment
  • Identify how AppSense DesktopNow addresses the challenges of managing the user environment
  • Module 2: Introducing AppSense DesktopNow
  • Identify and define the AppSense DesktopNow components and their roles
  • Perform and verify an enterprise installation
  • Module 3: Package deployment
  • Describe how packages are managed and deployed
  • Deploy the Client Communication Agent
  • Deploy and install application agents and configurations to the endpoints
  • Configure security to control access and administration of the management server
  • Utilize alerts and event auditing for monitoring and troubleshooting
  • Module 4: Environment Manager Policy
  • Describe how policy and personalization are applied on the endpoints
  • Create a simple policy configuration for testing and utilize the personalization wizard to enable and configure personalization for a group of users
  • Build on the basic policy configuration by utilizing triggers, nodes and conditions to begin adding actions that apply to specific users under specific conditions
  • Configure lockdown and self-heal actions
  • Module 5: Environment Manager Personalization
  • Configure global settings, Windows Personalization, personalization groups and applications
  • Enable data collection, use Configuration Assistant and the template creator to help configure the includes and excludes for an application group
  • Configure a complex policy utilizing hiving, importing and layering
  • Module 6: AppSense Application Manager – Application Access Control & Application Network Access Control
  • Describe the general functionality of Application Manager
  • Configure application access control, application network access control
  • Configure and test auditing on a group rule and application termination
  • Module 7: AppSense Application Manager – User Rights Management
  • Configure privilege management, web downloads and snippets
  • Module 8: AppSense Performance Manager
  • Describe how Performance Manager deals with perceived performance
  • Manage resource allocation based on user and application groups
  • Describe how Performance Manager deals with perceived performance
  • Manage resource allocation based on user and application groups
  • Module 9: Enterprise Administration
  • High Availability options for DesktopNow (including NLB, Mirroring and Replication)
  • Understand how to install and configure an additional management server
  • Configure and test failover
  • Understand how to install an additional personalization server and import settings from the original personalization server


Appsense Professional Training Scotland, Glasgow, Edinburgh, Aberdeen and Inverness.

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