Course duration: 2 Days

Course running Order

Introductions

The nature of organisations

Different types of organisation

Matrix
Achievement
Role based / bureaucratic
Galaxy of stars

Diagnosing your organisations culture

A workshop aimed at allowing delegates to diagnose the culture of their organisation.

The role of the manager

The role of the manager
Skills and attributes of a manager?
The role of the manager?
Different models of management
Minzberg
Herzberg
McGregor
Adair
The Management by Objectives School

Workshop

What type of manager am I?
An opportunity for delegates to diagnose their management style using two well established, simple to complete, self evaluation psychometric tests that will allow delegates to explore the type of manager they see themselves as possessing.

Leadership

What is leadership?
How does it differ from Management?
The role / style of leadership
Charles Handy’s Leadership attributes matrix
Common Leadership styles

Workshop

Diagnosing your leadership style.

A simple self-evaluation psychometric for diagnosing the delegate’s leadership style. Delegates will see the natural style(s) they adopt and discussion will centre around;
The strengths and weaknesses of each style / approach.
What works where?

Managing People

The balance between people issues and tasks
A staff centred view of management
Different strokes for different folks – Spotting the differences in the people we work with
Using power in relationships to get things done

Workshop

Dealing with conflict

The delegates will diagnose how they deal with minor conflicts and differences between themselves and others in the normal day-to-day work environment.

Working in teams

Why are teams powerful?

What are the different types of team?
Functional
Problem solving
Cross functional / matrix
Autonomous
External
Which works best in what circumstances?
What are the difficulties and shortcomings of each approach?

Developing empowered teams
The chemistry required
Characteristics of effective teams
The differing roles in teams
The team leader
The importance of company culture on team performance
How to generate enthusiasm and excitement in a team

The forming, norming, storming and performing view of teams

Workshops

A team play
Delegates will be asked to undertake a team-based exercise whilst being observed by the tutors.

Team roles
What typical roles do delegates adopt when working in a team
Delegates will undertake a simple self-diagnostic psychometric of their team style.

Managing Teams

How changeable are things?
The five principle means of managing teams
Directive
Expert
Negotiated
Educative
Participative
Which approach should we use, when?
Factors affecting the choice of approach

Implementing new ways of working and new approaches
Lewin’s ‘Force Field analysis’ approach to change
The Kotter and Schlesinger change model
What really makes people change?

Towards a project for successful implementation of managing in teams

Course objective

To equip attendees with a practical understanding of the nature of management their personal style strengths and weaknesses as managers and a work plan aimed at developing their management style

Who should attend?

All personnel who are involved in the management of staff and senior internal clients and major procurement projects for the Emergency Services

Duration / Fees

A 2-day course, double manned course.

Can be run over a two or three week cycle – simply ask when booking