Building and Managing Relationships
- Improve and develop purchaser-provider relationships.
- Implement techniques in the workplace.
- Review best practice management tools.
- Suitable for practitioners managing supply chain relationships.
- Single manned 1-day course, can be run over a cycle.
Overview
This one-day course focuses on improving and developing purchaser-provider relationships in the supply chain. It covers traditional procurement practices, best value implications, relationship styles, factors affecting commercial relationships, Constructing Excellence Agenda, and more. The course aims to equip delegates with practical techniques for implementing best practices in relationship management. It is designed for practitioners responsible for building and managing supply chain relationships.
Who should attend
Practitioners responsible for building and managing supply chain relationships.
Course Content
Course duration: 1 Day
Course running order
Traditional Procurement Practice in Context
The Implications of Best Value
Deciding on relationship style
Factors affecting the nature of commercial relationships.
Key developments in relationship management- The Constructing Excellence Agenda and Project Partnering
Building Successful relationships – Trust, transparency of information, mutuality of approaches to performance measurement and monitoring, the use of integrated teams and open book costing
A Supply Chain approach to managing relationships (Tiering, Supplier rationalisation programmes)
Implementation issues
Relationship assessment methodologies
Course objectives:
To ensure delegates are aware of techniques that can be deployed to improve and develop purchaser – provider relationships. To give a practical guide to how to implement these in the workplace and to review current best practice management tools used in elsewhere to manage long-term relationships in the supply chain.
Who should attend?
All practitioners responsible for building and managing supply chain relationships.
Duration / Fees
A 1-day single manned course.
Can be run over a two or three week cycle – simply ask when booking
