Staff Appraisals
Course Duration: 1 Day
Course Overview
This course is designed to equip participants with the skills to conduct successful appraisal interviews. Whether your company already has an appraisal framework in place and you need the skills to conduct appraisals with your team or you need to develop that framework and process this course will show you how.
• Develop a competent appraisal interview framework
• Learn how to conduct successful appraisal interviews
• Be able to give and receive feedback in a constructive way
• Learn how to deal with poor performance
Target Audience
Suitable for managers, supervisors and team leaders and anyone who needs to conduct performance appraisal interviews.
Course Objectives
At the end of this course delegates will be able to:
• Describe the four rules for conducting effective appraisals
• Specify precisely the objectives of appraisal both short and long term
• Use appraisal to identify key performance criteria
• Describe the different types of evidence to use at a staff appraisal interview
• Apply the three levels of appraisal i.e. on going, periodic and annual
• Construct an appraisal meeting framework
• Use effective questioning skills to achieve meaningful two way communication
• Apply behavioural criteria against which to measure performance
• Deal with both successful and poor performance
• Set performance objectives
• Give and receive feedback
Course Content
• Understanding the importance of assessing performance and potential
• Allowing people a say in assessing personal performance and shaping their development
• What people need to know to give of their best
• Developing a competent appraisal interview framework
• The importance of setting objectives
• How to develop people at work
• Using clear behavioural criteria to measure performance
• Giving and receiving feedback to maximise communication and establish clear and realistic performance objectives
« Please view our course schedule for information on upcoming courses.
