Interviewing Skills

Course Duration: 1 Day

Hiring People

Selecting the wrong person is costly in terms of time, money and the negative impact it can have on business performance.  Sourcing the right people is crucial to an organisation’s ability to function successfully. This course has been designed to equip interviewers with the skills and knowledge to help increase the chance of selecting the right people.

• Be able to use job specifications and identify key performance requirements
• Be able to prepare a structure and questions for a productive interview
• Learn how to conduct successful recruitment interviews
• Be able to make considered decisions based on appropriate criteria


Learning Objectives

At the end of this course, delegates will be able to:
• understand the recruitment process
• prepare for and structure the interview
• develop appropriate interpersonal skills
• structure a competency-based approach to recruitment
• prepare a ‘question bank’ prior to interviews
• conduct a professional and productive interview
• use a decision making matrix
• appreciate legal considerations affecting the process


Content

• Describe the seven stages of the recruitment process
• Use job profiles or job specifications to identify key performance requirements
• Design a job quantifying statement to help target effective questioning
• Prepare a pre-interview checklist
• Structure an interview plan with behaviourally/competency-based questions
• Use appropriate listening and questioning skills that are focused and productive
• Use a decision making matrix
• Follow up using an appropriate format


Audience

Suitable for anyone who needs to conduct recruitment and selection interviews.

« Back to course list.



« Please view our course schedule for information on upcoming courses.