
Course Duration: 1 Day
Facilitating at Meetings
This programme is designed for individuals who have attended Making Meetings More Effective or have a wide experience of attending/running meetings. The course looks at meeting facilitation, influencing, managing group behaviour within meetings and how these skills can be utilised to achieve the required results
Course Objectives:-
By the end of the course, delegates will have:-
• Demonstrated their understanding of the role, skills and behaviours appropriate to effective group facilitation and discussion leading
• Recognised the relative impact of verbal and non-verbal behaviours
• Facilitated open discussion by advanced listening, questioning and summarising skills
• Examined ways of exercising influence in groups and identified their own favoured style
• Discussed and examined ways of dealing with individual and group behaviour, conflict and awkward participants
• Reviewed team roles and their impact on outcomes
• Used participants’ techniques through the use of discussion leading and the management of a group towards the achievement of specific objectives
• Demonstrated their understanding (through discussion and behaviour) of the role of the leader and the participant in a meeting
• Participated or led a meeting with the purpose of decision making, problem solving, information sharing or idea generations
Course Content:
· The Skills of the Meeting Facilitator
· Defining the role
· Identifying the skills
· Influencing
· Habit/emotion/logic
· Self-score questionnaire
· Positive and Assertive communication
· Self Awareness and Team Behaviour
· Behaviour in groups
· Impact of individual behaviour on group effectiveness
· Role of expectations and their impact on behaviour
· Essential Facilitation Skills
· Communication as a key tool
· Questioning and listening
· Summarising
· Giving and receiving feedback
· Information sharing
· Managing Group Behaviour
· Encouraging participation
· Techniques to build involvement and commitment
· Dealing with challenging situations
· Handling disagreement/conflict
· Dealing with awkward team members
· Managing group interactions and contributions
· Facilitation in Action
· Generating and using team creativity
· Managing decision making in groups
· Gaining group consensus
· Personal Development Action Plan
« Please view our course schedule for information on upcoming courses.