
Course Duration: 1 Day
Course Objectives
Adapt flexibly to different communication styles
Identify various factors influencing communications
Apply different mode of thinking to facilitate effective communications
Course Content
• The Importance of interpersonal communication
• Barriers to communication
• Effective & Ineffective listening techniques
• Core communication skills
• Methods of communication
• Questioning techniques
• Session review and close
« Please view our course schedule for information on upcoming courses.